Computer Hardware and Network Maintenance Service

At a Glance:

TAG Technologies (Pvt.) Ltd. (Formerly TAG Consulting (Pvt.) Ltd.) was incorporated in 2004 as a limited liability company that will offer leading-edge Information & Communication Technology products and services. At present company operates in two following divisions;

Software & Application Development,
Hardware & Networking Maintenance & Solutions.

Both playing an integral part in quality service offered to our clients. The ethos of TAG Technologies is based on TAG Group principles, which is to deliver the optimum service and support which exceeds the expectations of our clients, help our customers enhance productivity, increase business agility, and improve customer loyalty, thereby maximizing our revenue. Key differentiators that distinguish TAG Technologies include Readmore >>

Vision & Mission

Main strength of TAG Technologies is its staff of well trained IT Professionals that work with an attitudinal framework that includes:

Being focused towards one vision
Working together with cohesion towards the vision
Keeping procedures and practices simple
Believing in achievement
Aspiring to be great and inspirational
Realizing that every individual’s effort is essential to accomplish corporate
Vision

We look forward to an opportunity to demonstrate the value-added benefits that TAG Technologies offers and to discussing the next steps in shaping a strong and mutually beneficial business relationship Readmore >>

Quality Approach

"Deliver best products, software solutions and services, on time with quality, and as per customer expectations" TAG Technologies has attained vast experience in providing software services and solutions to its clients across the globe in the last 7+ years which reflects our versatility in servicing customer requirements.

We strive to serve our clients better on every project and are always climbing one step on the ladder of customer service by delivering more than their expectation. Customer Delight is our true achievement; and this we achieve through our high quality services Read More >>

Hardware Network Maintenance

Our Maintenance Services offer consistent and comprehensive support for multi-supplier PCs, workstation, laptops, terminals, hardware options and peripherals. Maintenance services are delivered through a Network of technical support professionals. Service options including on-site or mail-in depot repair.

Certified Systems Engineers deliver fast, effective professional support and service.
TAG Technologies Network Engineers are certified on network operating systems and equipment from manufacturers such as Microsoft, Cisco, HP, & IBM.
Monthly service reports on parts consumption, services request date/time, resources used, repair time and client quality service measurements.
Standard on-site coverage is Monday-Saturday 9:30 am. To 6 p.m. Service coverage and response time can be tailored to meet customer-specific needs.

On-Site Maintenance

Comprehensive On-site Maintenance is designed for customers who want the convenience of unlimited service calls and annual preventative maintenance combined with the availability of loaner equipment, unplanned technician expenses or travel charges. On-site Hardware Maintenance Services offer a centralized number for hardware call screening, diagnostics and service dispatching of technicians. Hardware Maintenance Services can be contracted for systems in following ways:

Improve service response time on manufacturer’s warranty
Out of warranty on-site maintenance service

Time & Material Maintenance

Time and materials Hardware Maintenance is available for customers who require hardware repair service on needed basis. This gives non-contracted clients the ability to access our Maintenance Services for both warranty and non-warranty repairs. This service can be arranged as a depot service where the customer drops off the equipment at our serving branch or as an onsite, time and materials service. Custom options include systems upgrades, network systems support, disaster recovery service, and quotes for systems not featured on TAG Technologies supported products list.